6.2% APR

From £5,000 to £25,000

Maximum term of loan:

• £5,000-£7,500 – 60 months
• £7,501-£25,000 – 84 months

Our ‘Better Home Loan’ helps homeowners spread the cost of energy-efficient home improvements, from solar panels and heat pumps to improved insulation and induction hobs.

Not sure where to start? We’ve partnered with People Powered Retrofit and Carbon Co-op, whose experts can help you understand your options and choose the improvements that are right for your home.

Yes. You can apply to top up your loan once you have made at least four repayments on your current loan.

All top-up applications are subject to a full affordability assessment and, in some cases, we may carry out a further credit search. This helps us make sure any additional borrowing remains affordable for you.

If your application is approved, the additional borrowing will be combined with your existing loan to create one new loan with a single monthly repayment.

If your top-up application results in a move to a different loan product, the interest rate on the combined loan may change. We’ll always confirm the interest rate, repayment amount and loan terms before you accept the new loan.

Yes, you can overpay or repay your loan early at any time. There are no charges for doing so, aside from any interest that has accrued on the outstanding balance since your last repayment. The interest is calculated and accrued daily at the rate you agreed to when you took out the loan.

To make an ad hoc overpayment, simply contact us for payment details and let us know when you have made a payment which you want to be applied to your loan. This will reduce the amount of interest owing overall.

In order to make a full early settlement of your loan, please contact us and let us know that you would like a settlement figure. A member of the team will confirm how much you need to pay to clear your loan balance.

Interest is calculated daily, so we will round the settlement figure up slightly to ensure any outstanding interest is included. This helps avoid a small balance remaining if there is a delay between receiving the settlement figure and making the payment.

If you pay more than is required to settle your loan, any remaining balance will be credited to your savings account.

Yes. However, some of your savings are held as security for your loan and cannot be withdrawn.

You’ll need to keep a minimum balance equal to two months’ loan repayments, plus £5 and the cost of any lottery tickets you hold, where applicable.

Any savings above this amount may be available to withdraw.

If you’re having difficulty keeping up with your loan repayments, the best thing to do is contact us as soon as possible. We’ll listen to your circumstances and do everything we can to support you.

Depending on your situation, we may be able to agree a temporary arrangement, such as reducing or pausing your repayments for a period of time. We may ask for evidence of any financial difficulties so that we can assess the support available.

If you miss payments or are unable to maintain the agreed repayment amount, this may be reported to credit reference agencies and could affect your ability to obtain credit in the future.

If we don’t hear from you, we’ll try to get in touch to discuss your account and agree a way forward. If payments remain unpaid and we are unable to make contact or reach an arrangement with you, we may need to take further action to recover the debt, which could include legal proceedings.

For additional information about your rights and protections in relation to this loan and your wider credit union membership, please see the Membership Terms & Conditions.