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We’re “Customer Service Champion” award winners!

Date Created: Fri 21/Feb/2025

We were awarded “Highly Commended” in the Consumer Credit Awards 2024 – and it’s all thanks to our members

We were thrilled to have been awarded a prestigious award in the 2024 Consumer Credit Awards.

The annual awards have celebrated the best in the consumer credit industry since 2016. Winners are determined solely based on customer reviews, making the award particularly special for us, where our members are at the heart of everything we do.

We’d like to extend a huge thank you to all our members who have voted for us, it really means a lot to our team to know we are doing a great job for you! You can read the fantastic reviews left for us on the Smart Money Platform here.

Commenting on the results, CEO of Smart Money People Jacqueline Dewey said: “The ongoing challenging economic environment has placed considerable pressure on the credit industry with more consumers relying on credit to support their day-to-day living expenses. Our awards recognise those companies and their teams who continue to go above and beyond to support their customers during this difficult time.”

“Thanks to the data we collect with our reviews, the Consumer credit awards are an endorsement of customers’ experiences, and a symbol of the industry’s very best companies. The awards are completely down to the voice of the customer and the reviews we receive on Smart Money People.”

Thanks again to all of our members who voted for us, and congratulations to our fantastic Member Services Team on this prestigious award.

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